Freeze Preparation Clarification

We Strongly Advise Our Customers to Take the following Steps in Preparation for the Coming Cold Front


 

Good Afternoon Backyard Vacation Oasis Customer,

As many of you know we will be expecting some severe climate changes and are wanting to help you prepare your equipment as well as help prevent damage to your pool equipment due to climate change.

First and foremost, it is very important to keep the pump running throughout the freeze and to disconnect the auto fill line (Please see the attached image below on how to properly disconnect the auto fill line).

ONLY IF POWER IS LOST DO THE FOLLOWING:

If we do happen to lose power in this turn of events, please follow the steps below to prevent any damage to your pool equipment (Please see the attached images below for further assistance).

 

BEFORE REMOVING ANY CAPS OR PLUGS TURN THE BREAKER OFF FOR THE POOL EQUIPMENT. 

1.       Loosen the air release nozzle at the top of the filter pod.

2. Open the drain cap located at the bottom of the filter and let the water drain out completely.

3.  Remove the two (2) plugs on the right side of the pump and let the water drain out completely.

If you have a heater:
4.  Open the unions at the bottom of the heater and let the water drain out completely.

Electric Heat Pump

Gas Heater

5. When power is regained, replace all caps and plugs and fill the system with water before turning the breaker/pump back on. 

The objective is to get all the water out of the pump, filter, heater and any plumbing above ground level. When removing the parts be sure to place them all in a safe container (i.e., Ziplock bag) to prevent any losses. While taking these steps does not guarantee that damage will not occur, they are the best precautions if there is to be any power shortages during this time or times in the future.

If you have any questions or concerns pertaining to the above information, please feel free to reach out via phone call or text to the below.

Thank you for your understanding,
Jade: (337) 804-2875
Alex: (210) 854-1811
Howard: (210) 269-5656

 

CALL US: 210-269-5656
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What Our Clients Say About Our Work

I give BVO my highest recommendation and feel like I got more than I paid for.

I give BVO my highest recommendation and feel like I got more than I paid for. Text: I can't tell you how happy I am with BVO--not just with the pool they built, but the entire process working with them and their crews. This was not my first build--after the last one, I seriously dreaded doing another one. But from the initial meeting, the design process, and breaking ground--it just went smoothly. It seemed like every day there was something happening, and if there wasn't--they were communicating why and telling me when they would be out. They navigated bad weather, inspections and had my family swimming in six weeks. Six weeks. Weeks. Not months. I could go on and on. I give BVO my highest recommendation and feel like I got more than I paid for.

Jonathan Blount

We LOVE the Backyard Vacation Oasis we now have!

My husband and I did plenty research before contracting with a pool company last fall. We had heard horror stories of pool installations gone very wrong. But after several interviews, we decided and we couldn't be happier with Backyard Vacation Oasis. Howard and Alex were so very patient with all our questions and truly seemed to be excited about helping us get exactly what we've been dreaming of. It turned out amazing! We still can't believe that such a great looking pool was installed so quickly and seemingly easy! Even when a few glitches arose, they were taken care of quickly and without question. We LOVE the Backyard Vacation Oasis we now have! Thank you Howard and Alex!

Rita Davis

This family owned business is amazing to work with…

Backyard Vacation Oasis built us an amazing oasis for our desired Staycation. This family owned business is amazing to work with and we are so happy to have had the opportunity for them to create such a masterpiece for us. Thank you so much Howard, Maddie and Jade for working so closely with us and being hands on during this beautiful journey. Many blessings to you and your family and we pray your business will continue to prosper and bless many more families. Thanks again for the WOW factor!

Candace Jackson

Can’t believe how beautiful it is

Backyard Vacation Oasis built us exactly what we wanted. From our initial consultation we found Howard Guidry to be an expert in design, pools and construction. Our back yard slopes significantly, so BVO came up with a design to make our vision a reality. The construction crews were professional, polite and did quality work. The pool turned out better than we had envisioned. Everyday I walk out into the back yard and can’t believe how beautiful it is. I would highly recommend Backyard Vacation Oasis!

Rachel Marcovitch